GUIDELINES FOR SERVICE

   GENERAL                                                         

Our goal is to serve you to your complete satisfaction. Our guidelines are designed to enable us to achieve this goal. We will always be available to work out any additional requests that you may require of which may not be specifically addressed in these guidelines.

DUSTING:     Tops of desks, files cabinets, copy machines, bookshelves, tables and other furniture will be dusted with a treated dust cloth each service.

Low dusting of chair rails and legs, desk and table legs, baseboards, ledges, vents and any other areas that apply will be completed twice each month.

High dusting of ledges, picture frames, doorframes, vents and any other areas that apply will be completed twice each month.

Vertical dusting of desk sides, cabinets, files, bookshelves and any other areas that apply will be completed once each month.

DESKS:     Desktops will be dusted with a treated dust cloth each service and polished or damp wiped weekly. Papers left on desks will not be disturbed. Desk accessories including calculators, calendars, letter trays, and any other applicable items will be dusted weekly.

ASHTRAYS:     Ashtrays will be emptied, damp wiped and dried weekly.

TELEPHONES:     Telephones will be dusted daily and sanitized weekly.

WINDOWSILLS:     Windowsills will be dusted weekly.

MINI-BLINDS:         Mini-Blinds will be dusted monthly (for washing, see list of specialized services)

UPHOLSTERED
FURNITURE:                     All upholstered furniture will be vacuumed monthly.

VINYL FURNITURE:       All vinyl furniture will be damp wiped and dried weekly.

WATER FOUNTAINS:     Water fountains will be cleaned sanitized and polished each service.

FINGER MARKS:             Finger marks and smudges will be removed from desks, partitions, doors, light switches and woodwork weekly.

CARPETS:     Carpets will be vacuumed each service with a commercial power vacuum in all open areas, edges, corners and traffic ways. All carpeting will be thoroughly vacuumed weekly including kneehole desks, behind doors, under and behind movable furniture and equipment (not including hand-picking of staples from carpet). Small spots will be removed weekly. Excessive spot removal will not be included (for steam shampoo and dry-chem. cleaning see list of specialized services).

TILE FLOORS:     Tile floors will be thoroughly swept with a treated dust mop and spot mopped each service. Floors will be damp mopped as needed and spray buffed and waxed.

MATS AND
RUNNERS:         Mats and runners will be cleaned each service and thoroughly vacuumed or damp mopped weekly.

PLASTIC
CHAIR MATS:     Plastic chair mats will be spot cleaned weekly.

GLASS
PARTITIONS:     Partition glass will be spot cleaned as needed and completely cleaned quarterly.

WALLS:             Marks and smudges will be removed from walls as long as their removal does not spoil the general appearance of the walls.

TRASH DISPOSAL:     Trash containers will be emptied each service and trash taken to designated area. Plastic liners from your stock will be installed as needed. Trash containers will be cleaned when needed, any excessive washing not included.

COBWEBS:     Cobwebs will be removed from window frames and corners as needed.

ENTRANCE AND RECEPTION AREAS

Special attention will be given to this area to insure a favorable impression on everyone who enters your facility

ENTRANCE GLASS:     Glass in entrance doors and receptionist's partitions will be cleaned each service on both sides to remove smudges and fingerprints.

FURNITURE:     Reception desk and tabletops will be polished or damp wiped each service. Vinyl furniture will be damp wiped each service. Upholstered furniture will be vacuumed weekly. Magazines will be stacked or arranged in an orderly manner.

FLOORS:     Floors will be damp mopped or vacuumed each service. Hard surfaces will be spray buffed.

RESTROOMS

We realize that your restrooms are an area of special concern and attention to you and your employees. Our objective is to keep them clean, sanitized and fresh on a consistent basis.

FIXTURES:     Toilet bowls; toilet seats, urinals and sinks will be cleaned and sanitized each service. Bright metal will be cleaned and polished each service.

TRASH
CONTAINERS:     Trash containers will be emptied each service and trash taken to designated area. Exterior of containers will be spot cleaned each service. Plastic liners will be installed from your stock.

GLASS:     Glass and mirrors will be cleaned and polished each service.

WALLS:     Splash marks will be removed from walls around sinks and dispensers each service. Ceramic walls will be spot cleaned each service. Partition walls and doors will be spot cleaned each service, wiped down and sanitized monthly.

DISPENSERS:     Dispensers will be cleaned and polished each service and supplies installed from your stock.

FLOORS:     Floors will be swept; damp mopped and sanitized each service. Tile floors will be spray buffed monthly.

LUNCHROOM, KITCHEN AND COFFEE AREAS

In order to help you provide a pleasant, attractive atmosphere for your employees, these areas will be maintained in a clean and sanitary condition.

FURNITURE:     Tables and counter tops will be damp wiped each service. Chairs will be spot cleaned each service.

CABINETS AND
METAL WORK:     Cabinet exteriors will be spot cleaned each service and thoroughly cleaned weekly. Bright metal will be cleaned and polished each service.

VENDING
MACHINES:     Machines will be spot cleaned each service and damp wiped weekly if not included in vendor's contract.

TRASH
CONTAINERS:     Trash containers will be emptied each service and trash taken to designated area. Exterior of containers will be spot cleaned each service. Plastic liners will be installed from your stock.

FLOORS:     Floors will be vacuumed, swept and damp mopped each service. Tile floors will be spray buffed monthly.

MICROWAVE
OVENS:     Microwave ovens will be damp wiped and cleaned inside and out as needed.

MEDICAL AND DENTAL OFFICES

Special attention will be given in examination rooms, treatment rooms, dental operating rooms and lab areas to insure a high level of cleanliness.

SPECIALIZED SERVICES:

We offer the following specialized services to enable you to maintain the superior overall appearance of your facility (these are available at an additional cost):

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